Shipping & Returns

Last updated: July 2026

Quick Summary

  • ✓ Every set is printed to order, just for you
  • ✓ US shipping with tracking on every order
  • ✓ Defects or transit damage: we reprint or refund, free

Shipping

Where we ship

We currently ship within the United States only. Shipping cost is calculated at checkout.

Production Time

Every holder is printed to your measurements after you order, so your set needs production time before it ships. Allow extra time beyond normal delivery estimates — you'll receive a tracking number by email the moment your order is on its way.

Returns

Because each set is made to your measurements, orders are final sale — with one big exception: if anything arrives defective, damaged in transit, or not matching what you built, we make it right with a free reprint or a refund.

For full details, see our Returns & Guarantee page.

If something's wrong

  1. Contact us within 30 days of delivery with your order number
  2. Include a photo or two of the issue
  3. We'll reprint the affected pieces or refund you — your choice

Sizing missteps

If a holder fits differently than you expected, get in touch anyway. We can't take back a custom print, but we'll help you dial in the right measurement and make a replacement holder worth your while.

Damaged or Incorrect Items

If your order arrives damaged or something is missing, please contact us within 48 hours of delivery with photos. We'll ship a replacement at no additional cost.

Questions?

If you have any questions about shipping or returns, please don't hesitate to contact us. We're here to help!